The Company

We are Global Maritime Group AS and we are the data controller. Our correspondence address is PO Box 343, 4067 Stavanger, Norway. You can contact us at privacy@globalmaritime.com

The purpose for processing your data and our basis for doing so

We process personal data so we can engage with prospective clients, maintain our relationship with existing clients, administer our contracts, collect payment and pay suppliers. In processing your data, we must establish our legal basis for doing so and the legal basis can be different depending on the purpose we use it for.

If you are a prospective corporate client and the relevant contact person, we will process personal data, such as name and contact details so we can maintain a dialogue. We may also wish you send you material relevant to your business including our newsletter or marketing materials, or process data for the purposes of developing new products or enhancing existing products and services.

We may also collect and use personal data such as name and billing address to provide you with the services you requested, to administer your contact record, identify you and to communicate with you. We also interact with you via our general enquiry sections or responding to complaints or general feedback given by you on our services or because we had or have a contract with you in place. The lawful basis for doing this is Article 6.1.f – processing is necessary in our legitimate interests to maintain a client and supplier relationship.

How Personal Data is collected

We and our service providers collect Personal Data in a variety of ways, including:

Through Services

– We collect Personal Data through our Services, for example, when you sign up for a newsletter, or register an account to access the Services.

Offline

– We collect Personal Data from you offline, e.g., attend one of our trade shows, or correspond with us by phone or otherwise.

From Other Sources

– We receive your Personal Data from other sources, for example:

publicly available databases
joint marketing partners when they share the information with us.
– If you connect your social media account, you will share certain Personal Data from your social media account with us, for example, your name, email address, photo, list of social media contacts, and any other information that may be or you make accessible to us when you connect your social media account to your Services account.

We need to collect Personal Data in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Data relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Your rights

The GDPR provides you with several rights in relation to the data we process. The rights relevant to our activities are:

• You have the right to get access to and copies of your personal data.
• You can ask us to rectify any inaccurate information we may be holding.
• You can object to us processing your data where it is conducted under a legitimate interest basis.
• You can restrict our processing of your data
• You have the right to request erasure of your personal data but please note this is not an absolute right.
• You have the right of data portability.

We do not conduct any automated decision making or profiling.

If you want to exercise any of these rights, please contact us via the  email address listed below.

If you are in the UK and believe Global Maritime has not managed or used your personal data correctly, the law requires the subject to contact us first to resolve the complaint. You can raise a complaint by emailing privacy@globalmaritime.com or in writing to the Data Protection Lead at the address listed below:

Global Maritime Consultancy Ltd
43 Worship Street
London EC2A 2DX

Please provide your name and contact details, a description of what has happened or what you are concerned about, any relevant dates, reference numbers or correspondence, and any outcome you may have in mind.

When you make a complaint, we will collect and process personal data about you to investigate and respond. We process this data based on legal obligation and/or our legitimate interests in handling complaints. We will only collect information that is necessary to deal with your complaint and retain the records for a reasonable period after the resolution for compliance and identify areas of improvement within our processes.

If Global Maritime is unable to resolve your complaint or you feel that we have not address your concern in a satisfactory manner, you also have the right to complain about our processing with the relevant Data Protection Authorities, as listed below.

If in the UK, please contact the ICO by calling their helpline at 03031231113 or through their website https://ico.org.uk.

If in the EU/EEA, please contact Datatilsynet (the Norwegian Data Protection Authority) via their website https://www.datatilsynet.no by email at postkasse@datatilsynet.no or in writing to:
P.O. Box 458 Sentrum
NO-0105 Oslo, Norway